Kelly Services Medical Administrative Assistant in Pensacola, Florida

Job Description

Perform routine clerical and administrative functions for the office. Assist the Office Manager and Program Director with administrative duties.


  • Answer incoming telephone calls, take and deliver messages promptly.

  • Greet and direct incoming visitors and patients, handle their inquiries, and direct them to the appropriate persons according to their needs.

  • Assist Office Manager with referrals and maintain proper documentation of referrals.

  • Verify client insurance eligibility daily for collection of coinsurance and co-pays.

  • Assist Office Manager in scheduling appointments and making appointment reminder calls.

  • Collect encounter information from patients for psychiatric and therapy appointments.

  • Ensure patient demographic information is being updated at each appointment.

  • Assist Office Manager in researching, compiling, and preparing reports, correspondence, and other information required by management or governmental agencies.

  • Combine, copy, sort and file documents according to defined procedures.

  • Assist Office Manager in verifying and scanning billing on a regular basis to the Corporate Billing Department

  • Assist Office Manager in the preparation of the daily appointment schedule, including preparing charts and paperwork for the upcoming days- appointments.

  • Assist Office Manager in documenting and maintaining statistical data for psychiatric clinic.

  • Assist in the resolution of patient complaints or issues, and answer patient-s questions regarding policies and procedures.

  • Copy, scan, fax and perform other clerical duties.

  • Maintain neat and clean reception area at all times.

  • Assist Office Manager and/or Program Director in other clerical duties or projects as requested.

  • Fill in for Office Manager as needed for vacations, leave, etc.

  • Participate in agency training as required.

  • Follow all safety and infection control policies and procedures.

  • Attend all scheduled supervision meetings with supervisor when necessary.

  • Participate in continuous FTS quality improvement activities.

  • Assist in additional duties as needed

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.